Shipping policy
Shipping Policy
Global Shipping Coverage
We deliver to all countries and territories globally, including Australia, Austria, Belgium, plus an additional 233 countries worldwide.
Shipping Service Options
Express Shipping
Transit Time: 3–5 business days after order fulfillment
Flat Rate Fee: $15.00 per order
Express shipping fees are non-refundable once the order has been dispatched.
Free Shipping
Shipping Cost: Free
Transit Time: 5–8 business days after order fulfillment
No additional standard shipping fee will be charged at checkout for eligible orders.
All orders require 1–3 business days for warehouse sorting, packing, and dispatch before transit begins. Temporary processing delays may occur during holiday sales, flash promotions, or inventory restock periods.
Shipment Tracking
Once your package is dispatched, an automated email containing full tracking information will be sent to your checkout email address. You can view real‑time shipment progress via the tracking link provided.
International Shipping Terms
All customs duties, import taxes, brokerage fees, and local handling surcharges are the sole responsibility of the customer upon package arrival. We do not cover any cross‑border import‑related expenses.
We shall not be liable for delivery delays caused by customs inspections, local carrier disruptions, regional logistics restrictions, or unforeseen transit emergencies.
Lost, Stolen or Damaged Shipments
If your package arrives damaged, lost, or stolen, please contact us at mbadsdhdz@outlook.com or +1 305-504-3566 within 7 calendar days after the scheduled delivery date. Valid claims require tracking numbers, photos of damaged packaging, and item condition proof for review. We will resolve eligible claims with replacement goods or store credit at our sole discretion.
Address Disclaimer
15247 Rochelle St, Detroit functions exclusively as our outbound shipping and return receiving logistics address. This location is NOT a registered corporate address, physical retail store, legal business headquarters, or walk‑in service location. No in‑person customer pickup is available at this address.
