Politique de remboursement

We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return process in accordance with the policy outlined below.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

The item must be unused and in the exact same condition as when you received it.
The item must be included in its original packaging.

Return Timeframe

You have 30 days from the date of delivery to initiate a return request. Requests made after this period may not be accepted.

How to Initiate a Return

To begin the return process, please send an email to mbadsdhdz@outlook.com. In your email, include your order number and the reason for the return. Please note: You must email us to obtain the correct return address and further instructions. Returns sent without prior authorization or to an incorrect address may not be processed.

Refund Processing

Once we receive your returned item and verify that it meets the eligibility criteria, we will process your refund. Please allow 7 to 14 business days for the refund to be completed and reflected in your original payment method.

If you have any questions regarding this policy or need assistance with your return, do not hesitate to contact our customer support team at the email address provided above.